Responsible Gaming

Gaming Should Be Entertainment

At Rocketplay Casino Australia, we believe that gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it comes with costs and risks. Please gamble responsibly and within your means.

If you find yourself struggling to control your gambling habits, help is available. We encourage you to seek support before problems develop.

Age Verification

In Australia, you must be at least 18 years of age or the legal age in your state or territory to gamble online. We are committed to preventing underage gambling and verify the age of all players.

If you are under the legal gambling age, please do not use Rocketplay Casino Australia or any online gambling services.

Warning Signs of Problem Gambling

Do you recognise any of these warning signs in yourself or someone you know?

• Chasing losses: Trying to win back money you've lost by gambling more
• Hiding gambling: Keeping your gambling secret from family, friends, or partners
• Loss of control: Unable to stop gambling or stick to limits you've set
• Neglecting responsibilities: Missing work, school, or family commitments due to gambling
• Increasing stakes: Needing to gamble with larger amounts to get the same excitement
• Financial strain: Borrowing money or using savings to gamble
• Mood changes: Becoming anxious, irritable, or depressed when not gambling
• Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling

If you recognise these signs, it may be time to seek help.

Self-Help Tools & Responsible Gaming Features

Rocketplay Casino Australia provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you're willing to deposit in a day, week, or month
• Loss Limits: Set a maximum amount you're willing to lose before taking a break
• Reality Checks: Receive reminders during your gaming session to check how much time and money you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your account
• Cooling-Off Period: Take a break from gambling for a specified period

To access these tools, log into your account or contact our customer support team for assistance.

Support Organisations & Resources

If you or someone you know is struggling with problem gambling, these organisations offer free, confidential support:

Australia

• Gambling Help Online – Free counselling and support for problem gambling in Australia
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call)

International Support

• GamCare (UK) – Support for problem gamblers and their families
  www.gamcare.org.uk
• GamStop (UK) – National self-exclusion scheme for online gambling
  www.gamstop.co.uk
• Responsible Gambling Council (Canada) – Evidence-based resources for problem gambling
  www.responsiblegambling.org
• National Council on Problem Gambling (USA) – Helpline and treatment referrals
  www.ncpgambling.org

If You Need Help

Problem gambling can affect your mental health, relationships, and finances. If you're concerned about your gambling or that of someone close to you, please seek help today.

The organisations listed above offer confidential support and are free to contact. There is no shame in asking for help—taking action is a sign of strength.

Play responsibly. Gamble within your means. Seek help if you need it.